Gaya APA
Tjiptono, Fandy. (2016).
Service, Quality & Satisfaction (Ed. 4).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. 4
Yogyakarta:
Andi,
2016.
Text.
Gaya MLA
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. 4
Yogyakarta:
Andi,
2016.
Text.
Gaya Turabian
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. 4
Yogyakarta:
Andi,
2016.
Print.